Privacy

Controller and contact

BETONIDA Kft., Várkert utca 18., 9919 Csákánydoroszló, Hungary. Privacy requests: office@betonida.hu, +36 30 914 0298.

Handling enquiries

We process the name, company, email address, telephone number, task type, description, quantity, preferred deadline and attachments you provide to respond to your enquiry and discuss the technical work. A name, description and at least one contact method are required. Other details are optional. Please send only necessary information and documents you are authorised to share.

Purpose and legal basis

For private customers, the legal basis is taking steps before entering into a contract (GDPR Article 6(1)(b)). For business contacts, our legitimate interest in handling the enquiry and maintaining business communication applies (Article 6(1)(f)). The checkbox records acknowledgement of this notice and is not a newsletter subscription. We do not use these data for automated decisions or profiling.

Storage and access

New enquiries are emailed to office@betonida.hu, with uploaded files included as email attachments. The website creates no permanent database records or file copies of these enquiries. Temporary upload files are removed after the send attempt. Emails and their attachments are handled in the company’s email system. Relevant staff and hosting and email providers may access data as necessary to operate the service. Hosting provider: Tárhely.Eu Szolgáltató Kft., tarhely.eu.

Retention

We process enquiry information for as long as needed to deal with and close the enquiry. If a contract follows, information required for performance, legal claims or statutory retention may continue to be processed on the relevant basis. Send erasure requests to the contact above; applicable retention obligations will be considered.

Technical protection and cookies

To limit misuse, a secret-key-protected technical identifier derived from the sender’s IP address is used for a one-hour submission limit. It is not part of the customer enquiry. Browser session storage remembers whether the short logo animation has been shown. The new website includes no analytics or advertising tracking code. The Google map loads only when you press the map button. Loading it may transmit your IP address and technical browser information to Google. The operator’s servers may keep operational and security logs.

Your rights

You may request access, correction and, where applicable, erasure, restriction and data portability. You may object to processing based on legitimate interests on grounds relating to your particular situation. Please use the email contact above. You may complain to Hungary’s data protection authority, NAIH: Falk Miksa utca 9–11., 1055 Budapest, naih.hu. You may also seek a judicial remedy.